General Payment Policy

We require full payment at the time of consultation or when a hospitalised patient is collected from the clinic. For your convenience we accept cash, Visa, Mastercard, Amex and EFTPOS.

If payment of a bill is difficult we offer a payment option through a third party company called Vetpay. This company offers direct debit to approved customers. This payment option must be approved before treatment commences and does attract extra fees and interest charges.

We will always fully communicate the vet charges relevant to your visit and aim to work with you to provide your pet the best care possible.

Discounts are available for Seniors Card holders for in-hours consultations, vaccinations and professional fees (does not include after-hour fees, medications/products, laboratory fees or non-professional fees)