At Eastwood Vets Ballarat we provide you and your pets with a 24 hour on-site emergency service for critical illness or injury. This means that in an emergency, especially after-hours, please telephone us on our normal contact number to speak to the receptionist (business hours) or follow the prompts to speak to the vet on call afterhours. Please note that the Clinic is not open 24 hours a day and the on call vet will need to organise a time to meet you at the Clinic for any after hours emergencies. We hope your pet never needs us for an emergency however, common emergencies relate to car accidents, heart conditions, poisoning and a range of injuries.
Upon arrival, your pet will be assessed by one of our veterinarians. We will aim to provide an estimate of the costs involved with your case, however, please be aware that with emergency procedures costs can vary depending on what services and treatments are required. Our veterinarians will keep you updated regularly during the course of your pet's stay in hospital. In some cases we may need to refer to a veterinary specialist centre or 24-hour emergency facility.
Please contact us if you have any questions regarding our after-hours arrangement, it’s always nice to know this information before you actually need it.